SALES TERMS AND CONDITIONS

If you are a new Naya customer, welcome! We hope you are enjoying the benefits of Naya .

In order to operate efficiently, we need to have terms and conditions surrounding the content and usage of this website. By using our website, you are acknowledging that you have read, understood and agreed to be bound by these terms and conditions, which include our privacy policy.

NAYA LOYALTY

Coming soon.

GIVEAWAY 

Rejuvenated Giveaway. Please follow the instruction provided on the Instagram Post. Please note and refer to our resell terms and conditions. It is strictly prohibited to resell any of our products on any online marketplaces without our prior consent.

VOUCHER CODES

Naya Gift Cards and Naya Voucher Codes can only be redeemed at www.nayaglow.com.

Only one voucher code or gift code can be used per transaction and can only be used when logged into a Naya account. The code will expire after a single use. Codes cannot be used on sales item, if otherwise stated.

Once the expiry date has passed the code will expire.

No credit or cash will be exchanged.

Site-wide offers and promotions cannot be applied to gift sets.

GIFT CARDS

The value of the Gift Card can be used to cover the cost of products only.

No other gift codes can be used when purchasing with a Naya Gift Card.

The value of the Gift Card must be spent all at once. We are unable to issue vouchers nor offer refunds for any remaining amount not used.

If the value of items purchased online is more than the total value of the Gift Card, you will need to pay the balance.

It is at the discretion of Naya to replace or refund should Gift Card(s) be lost, stolen, damaged or destroyed, but are under no obligation to do so.

GIFT WRAPPING

All orders of our 30ml and 50ml products during specific seasons and when indicated are beautifully boxed and tied with a special touch. Include a hand-written note at checkout to add a personal touch as a present to your friend and/or loved one. Please indicate at checkout the message and if required.

PROMO CODE

Any of our promo codes do not apply to our Sampling Service. The Sampling Service is strictly for sampling only. The code will also not be valid if samples are in the basket.  If not otherwise stated. We maintain the right to cancel any order. Please use the dedicated promo code at checkout in the box indicated. Promo codes are only for individual use and cannot be used on sales items. Promo codes are also not valid on Discovery Sets & Trial Sets as these are already generously discounted. Promo Codes will only apply to the full-sized individual products.

Promo code cannot be used in conjunction with another code and can also not be used on sales items, sampling service or discovery & trial sets. Promo code can only be used once per customer.

Promo Codes Live

Current Promo Code starting today and finishing on Sunday 10th May midnight – eligible for 15% discount across the store. Customers will require to spend a minimum of £30/€30 excl shipping cost on any products excl sampling service and discovery sets / trial kits. Promo Code will only be applied to full-sized and full-price products.

NEWSLETTER 

Our offer to get 10% off upon signing does not apply to apply to sales items, sampling service, refill service or our Discovery Sets. These are already heavily discounted. Voucher can only be used once and not in conjunction with another voucher code.

SAMPLING SERVICE

We only allow one sample per customer per product. The sample service is strictly for sampling our products only. Thus we offer it a